Physician practices need to navigate the needs of a successful business while ensuring quality patient care. The old adage "an ounce of prevention is worth a pound of cure" can go a long way towards helping build a successful practice. A failure to take patient complaints seriously could result in an official complaint - possibly even leading to an investigation by the state licensing board. When it comes to patient complaints the best approach may be to know the common issues and take proactive steps to avoid falling into the same traps.
The Acting Assistant Attorney General of the Justice Department's Criminal Division recently announced a "historic nationwide enforcement action" that resulted in criminal charges for over 100 doctors, nurses and other medical professionals. The charges are the result of allegations the professionals submitted over $6 billion in false and fraudulent claims.
A Texas neurologist recently filed a lawsuit against the Texas Medical Board (TMB) due to its failure to remove a disciplinary filing against him from the federal National Practitioner Data Bank (NPDB). The physician argues this filing should be removed as he was exonerated. The TMB states removal is "beyond its authority."
The Texas Medical Board (TMB) has the power to decide who can and who cannot practice medicine in the state. The group regulates the practice of medicine by reviewing complaints and, in some cases, suspending the medical license of the accused. Unfortunately, such actions are not uncommon. The TMB suspended 31 physicians in 2018.
It is no surprise that the federal government is cracking down on medical professionals who fail to follow guidelines when it comes to the prescription of controlled substances like opioids. However, medical professionals may not be prepared for the increasingly aggressive stance of their local licensing board when it comes to allegations of violations.
The Texas Medical Board's (TMB) disciplinary panel announced the temporary restriction of a Houston physician. The group accused the physician of administering opioids at a high volume. The TMB further chastised the physician, stating he not registered as a pain management clinic as required due to the nature of his practice.
The Texas Medical Board recently took away a local oncologist's medical license. Two former patients accused the physician of "improper behavior." As a result, the board severely restricted his ability to practice medicine.
In some situations, physicians are allowed to offer the use of a chaperone for a patient during a physical exam. Generally, physicians will offer the use of these third parties in an effort to provide a patient with additional comfort. A patient may agree to a chaperone in an effort to maintain their dignity.
We live in a time where social media is a part of our daily lives. The saying "you live in a fishbowl" has never been more accurate than it is today. At any moment, a neighbor, bystander, client or patient could take out a smartphone and begin live streaming or recording our actions.
The journal of Obstetrics and Gynecology released a study in 2016 that found the maternal mortality rate in Texas "mysteriously skyrocketed between 2010 and 2012." The researchers stated that the number of pregnancy related deaths doubled in this two-year time span. The publication led to concerns about the healthcare system in Texas and the type of care provided by obstetricians in the state.